Returns & Exchanges
At Barbara O'Neill, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all unworn, unwashed fashion items in their original packaging with tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original shipping box and include the printed return authorization slip inside the package.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing